We've moved

New location: 957 Clocktower Drive, Springfield IL 62704 — April 8, 2026. Same phone: 217-441-BFIA (2342)

BAILEY FAMILY INSURANCE AGENCY
CUSTOMER SERVICE CENTER

NO MATTER WHAT YOU NEED, WE'RE HERE TO HELP

BILLING & PAYMENTS

Find billing and payment info for our insurance carriers.

CLAIMS

Contact info for your insurance companies claims center.

REQUEST ID CARDS

Request an ID card for your car, boat, or motorcycle policy.

CERTIFICATE
REQUEST

Request a certificate of insurance for your policy.

Call Email Claims Payments