Mark Bailey

Mark is President of BFI and has been in the insurance industry for 10 years. He has carried many roles in his career, originating in claims, working as a captive agent consultant, and now operating his own independent agency, where he can make your unique needs his priority and find the right and best coverage for you.

Christine Bailey

Christine is CEO of BFI and helped clients for over 10 years in the marketing world. She is born and raised in Springfield, and is dedicated to helping the local community and growing families. She not only protects individuals' assets, lives, and families, but also client's businesses and commercial needs.

Jourdan Garner
Senior Risk Advisor

Jourdan is Personal Lines Manager at BFI. She has spent the past 10 years in the customer service industry, and her promise to you is to find the best coverage for the right price, all while making you feel comfortable and informed every step of the way.

John Drum
Senior Risk Advisor

John is the Senior Risk Manager at BFI. He has been serving the greater Springfield area since 2013 and specializes in educating clients on their insurance options and helping them make decisions that will best serve their families. He comes to us with a wealth of knowledge and experience and we know that you will love working with him.

Kristina Alberts
Client Relations Manager

Kristina is our customer relations manager. She was born in Carrollton Texas and raised in central Illinois. Kristina has 10 years experience in customer service and 6 years experience in serving in the insurance industry and she looks forward to helping with all of your service needs.

Call Email Claims Payments
Skip to content